Riverside Chambers welcomes Derby Sales & Information centre ahead of Assembly Rooms refurbishment
Derby’s Sales & Information Centre, the combined frontline service for Visit Derby, Derby LIVE and Derby Active, has relocated from its current home in the Assembly Rooms on the Market Place to a temporary base, just seconds away at Riverside Chambers.
In the spirit of collaboration Connect Derby and Derby’s Sales & Information Centre, will now be jointly delivering combined frontline services for Connect Derby, Visit Derby, Derby LIVE and Derby Active.
All current Visit Derby tourist information services, along with sales and bookings for Derby LIVE and Derby Active, will be offered from the reception area at Riverside Chambers (former Magistrates’ Court building on Full Street), alongside the normal Connect Derby services.
The move will signal a number of benefits for tenants, with extended opening hours. Reception services will now be available from 9.00am – 8.00pm Monday to Saturday for a temporary period. Tenants and visitors to Riverside Chambers should not experience any disruption to their normal reception services.
Commenting on the Sales and Information Centre move to Riverside Chambers, Ann Bhatti, head of Connect Derby, said:
“We’re looking forward to teaming up with Derby LIVE, Derby Active and Visit Derby to support these essential services during the refurbishment of the Assembly Rooms.
“We aim to ensure a seamless transition and members of the Sales & Information team have received training to ensure our high standard of services are maintained. Tenants and visitors to the Connect Derby managed workspace should not experience any disruption to their normal reception services.”
Ed Green, marketing and business development manager, Leisure, Culture & Tourism at Derby City Council, added:
“We are very excited about seeing the return of a large-scale entertainment and conference venue in the city, but to enable this to happen, we will have to temporarily vacate our current base.
“By moving just across the road to Connect Derby’s Riverside Chambers building, we will still be very conveniently located for customers and look forward to providing a warm and friendly welcome at Riverside Chambers.”